PRIVACY POLICY

Hype Vault Promotions Ltd (“we”, “us”, “our”) is a company registered in England and Wales with registered office at 167-169 Great Portland Street, London W1W 5PF. We are the data controller for personal data collected through www.hypevault.co.uk (“the Website”).

Contact data:email address, phone number.

Identity data:name and postal address (required for prize delivery and winner verification).

Entry data:skill-question answers, Competition entries, subscription preferences, and marketing consents.

Transactional data:payment details processed by our third-party payment processor — we do not store full card numbers on our servers.

Technical data:IP address, browser and device information, cookie identifiers, session data.

To run Competitions:register entries, run draws, verify winners, and deliver Prizes.

To send updates:notify you about launch, open Competitions, and marketing — only where you have opted in.

To meet legal obligations:tax records, anti-money-laundering checks, regulator requests, and similar.

To keep the Website running:fraud prevention, abuse detection, and service improvement.

Performance of contract:handling any Competition entries you submit and delivering Prizes you have won.

Consent:marketing emails and SMS — you can withdraw consent at any time.

Legitimate interests:fraud prevention, abuse detection, service improvement.

Legal obligation:tax records, AML checks, court orders.

Entry and transactional data:for the duration of the Competition and for six (6) years afterwards for tax and audit purposes.

Marketing contact data:until you unsubscribe, after which we retain a minimal suppression record to ensure we do not contact you again.

Technical data:up to twelve (12) months.

We do not sell your personal data. We share it only with:

Service providers:our payment processor, email and SMS providers, hosting, and analytics partners, where strictly necessary to deliver the service. [TODO: list specific processors once selected.]

Legal requirement:where disclosure is required by law, regulator, or court.

Winner announcements:first name and last-initial may be published on the Website and social channels, unless you specifically request otherwise before the draw.

Where your data is processed outside the United Kingdom we rely on UK Adequacy Regulations or Standard Contractual Clauses to ensure an equivalent standard of protection.

We use strictly necessary cookies to operate the Website and optional analytics cookies to understand how the Website is used. You control optional cookies via the cookie banner on your first visit and via your browser settings thereafter.

Under UK GDPR you have the right to:

Access:the personal data we hold about you.

Correct:inaccurate or incomplete data.

Request deletion:of your data, subject to our legal retention obligations.

Restrict or object:to specific processing.

Data portability:receive your data in a machine-readable format.

Withdraw consent:to marketing at any time.

Complain:to the Information Commissioner's Office at ico.org.uk.

To exercise any of these rights, email office@hypevault.co.uk.

We may update this Policy. Material changes will be signposted on the Website with the revised effective date.

Questions about this Policy or about your personal data: office@hypevault.co.uk.